Get in touch with Zone4K

Questions about how the platform works, about the reseller program, or about an existing line? Reach the Ottawa desk below — somebody is always on.

WhatsApp

+15144477860
Fastest route. Median first reply under twelve minutes, at any hour.

Email

[email protected]
Best for billing queries and anything needing a paper trail. Replies inside a few hours.

Office

150 Elgin Street, Suite 1200
Ottawa, ON K2P 1L4, Canada
Administrative address — not a walk-in store.

Send us a message

Fill in the three required fields and add a note if it helps. We answer every enquiry, and we answer the technical ones with actual technical detail rather than a script. Most people hear back within the hour.

🔒 No spam, ever⚡ Usually answered within the hour🇨🇦 Ottawa-based desk

Before you write — a shortcut

Three pages answer the great majority of what lands in our inbox. If yours is among them you will have an answer immediately rather than in an hour.

“Will it work on my TV?”

The setup guide lists every supported platform with a full walkthrough for each, including LG WebOS and Samsung Tizen.

“What does it actually cost?”

The pricing page lists all five plans in Canadian dollars with the effective monthly rate for each. Nothing auto-renews.

“Do you carry my channels?”

The channel lineup breaks down all nine categories. If a specific broadcaster matters to you, ask and we will check the live list.